Complaints


If for some reason you have complaints about our tours or services, we would highly appreciate that you first make your complaints known to us, by sending an email to info@tulipdaytours.com or fill out the contact form on our website. Tulip Day Tours takes customer service extremely serious. But if this doesn’t lead to a solution, since February 15, 2016 it is possible for consumers living in the EU to file your complaints at the ODR-platform of the European Commission (http://ec.europa.eu/odr). Please note that Tulip Day Tours does everything in its power to make sure you have an excellent tour!